CATERING POLICIES

SERVICE

SERVICE STAFF
The number of staff required will depend on the time of event and the desired level of service. Staff hours are calculated from event preset through event breakdown. Chefs and back of the house staff will vary with each event depending on group size and menu.

All staff are booked for a minimum of four hours
service staff / $25.00 per hour
bartender / $25.00 per hour
chef / $30.00 per hour

Service staff quantity requirements:
reception / one server per 40 guests
buffet / one server per 30 guests
plated / one server per 15 guests

CHINA AND FLATWARE UPGRADE / $3.50 PER PERSON
Quality paper and plastic products are included with each event at no additional charge.

PLATED SERVICE / $2.00 PER COURSE
Our creative catering and culinary team would love the opportunity to discuss your plated menu needs in detail and create a customized menu featuring the freshest items of the season that will exceed all of your guests’ expectations.

CLIENT RESPONSIBILITIES & POLICIES

EVENT SPACE
Event space and tables needed for food service will need to be pre-arranged through Event Services or the appropriate booking office prior to making food arrangements. Event space must be set up a minimum of two hour prior to the scheduled event start time to ensure catering for your event is set on time. Events with china service will require set up be completed four hours prior to event start time building access please ensure that facilities are unlocked to allow for delivery and clean up.
Should a building or room be inaccessible our staff will leave a door hanger indicating the time they attempted to set up or clean up the event. A phone number to our main office will be left to reschedule your delivery or break down. An additional delivery fee will be added to your final bill. For late night and weekend events that do not require a server present, events will be picked up the following business day.

A two hour service time is provided for your event. Labor fees occurring after the two hour time period will be charged accordingly.

Our menu prices are based on current market conditions. We reserve the right to make changes as necessary. Price quotations will be guaranteed 30 days prior to the event. Prices do not include taxes, service charge, labor or additional rental items. All catering events will have a 10% service charge added to the total food and beverage bill with a $5.00 minimum fee. Events less than $100.00 must be picked up.

SAME-DAY EVENT ADDITIONS
We will make every effort to accommodate your request. Please understand that all items requested the same day of your event or items that are not part of the signed contract will incur a fee twice that of the original item price. For each additional requested delivery to your event site, a delivery fee will be applied to your final bill.

GUARANTEES

guarantees and cancellations Final guest count guarantees must be received at least seven business days prior to the event. Billing of all food, taxes, and equipment rental (if applicable) will be based on the guarantee or the actual number of guests served, whichever is greater. In the event that a guarantee is not received within the time requested, the billing will be based on the original guest count recorded on the catering event order. We require that all cancellations be made within a reasonable amount of time and no later than 72 hours prior to the scheduled event. A minimum of 50% service charge will be assessed if a cancellation is made within 72 hours of the scheduled event.

CANCELLATIONS
We will require all cancellations to be in writing and received by our office three business days prior to the event. Any event that is not cancelled within this period will result in 50% payment of the total amount of the contracted food. Events cancelled within a 24-hour time frame will result in 100% payment of the final bill. Cancellation exceptions include weather related conditions.

Linen charges will be determined by the delivery date of the order .

PAYMENT
Bon Appétit must have a secured form of payment prior to any event. University funds, Checks, Visa, MasterCard or American Express are all valid payment methods. Non-university clients must provide a 50% event down payment 10 days prior to the catered function and balance paid in full prior to start of event.

DELIVERY FEES
Deliveries outside of campus will be required to meet the $500.00 food and beverage minimum and will be subject to a delivery fee which will be based on distance travel.

EQUIPMENT
All catering equipment supplied for your event must be available for pick up upon event completion. You will be notified of any missing items and have 24 hours to return the items to the catering office. All items not returned within this time frame will be billed at full replacement cost.

LEFTOVER FOOD AND BEVERAGE
We try to plan your event so that there will be little food remaining. Due to state health regulations, perishable leftovers may not be taken from the event and will not be packaged for removal off premises. Bon Appétit will not be held responsible for food items removed without our knowledge or prior consent.

LINEN
Tablecloths and skirting are included with Bon Appétit food and beverage setups.
Additional linens are available at the following costs.
Linen Napkin / $1.00 each
Oblong Tablecloth (54 x 120) / $8.00 each
Square Tablecloth (54 x 54) / $5.00 each

Round Linen (120 ) /$15.00

Cloth & Skirt / $35.00 each
Specialty linens and colors are available upon request. Please inquire with one of our Bon Appétit staff for pricing and availability.

An additional fee will apply to linens the client provides or rents with the intent of installation by catering staff. Events requested to be set up prior to our internal time will incur a staffing set up fee of $80.00 per server. We try to honor all requests, however during peak catering times it is not always possible.

For orders under $100, a $35 service fee will apply. The faculty and staff discount cannot be applied to this fee.